Puppy Buying Process

/Puppy Buying Process
Puppy Buying Process2018-06-22T07:57:36+00:00

Wisteria Golden Puppy

Every Wisteria Golden English Cream puppy will come already micro-chipped! Each puppy is provided love, cuddles, and group and individual play-time. Read here for more information on the foundational start each puppy receives here at Wisteria Goldens – Wisteria Goldens’ Puppy Development Program

Getting Your Puppy Process

Wisteria Goldens has a procedure for buying, picking, shipping, and picking up one of our English Golden Retriever Puppies. We are often asked what this procedure is or what is the next step after deciding you want a Wisteria Golden puppy. So, here is more information to share with you – we hope you find it helpful.

Buying Your Puppy:

  • If you are interested in a puppy, please fill out the inquiry form.
  • This helps us know more about you and what you are looking for in a puppy. It also provides all the information needed for the contract and getting your puppy to you.
  • Read our contract so that you know what we are mutually agreeing upon and entering this agreement together
  • Once you decide you would like to move forward with getting a Wisteria Golden puppy, we will complete the contract with the pertinent details and email you the contract. This email will include the instructions for returning the signed contract and sending your $500 non-refundable deposit, per the terms of the contract.
  • We will also email “Bringing Your Puppy Home” information in pdf format to help you prepare for the arrival of your new puppy.
  • Payment in full is due at 6 weeks, after you choose your puppy.

Time to Pick Your Puppy:

We take pictures of your English Cream Golden while growing up to help you decide on the look you like. These pictures are taken when they are newly born, and again at 3, 4, 5, & 6 weeks of age. We do not take pictures after 6 weeks of age.  We provide detailed information about the puppies personalities at 6 weeks. You choose your puppy on the day they turn 6 weeks old. We will take pictures the day before and send by that evening to give you time to look them over and talk about it as a family. We are always available by phone or email to answer any detailed questions you have to help match the right puppy for you and your family.

We start calling the 1st pick families the morning the puppies are 6 weeks old and go in order of the deposits received. It is important that you be available that day or make prior arrangements as to your 1st, 2nd and 3rd choice, so we can choose for you, if necessary. All families are very excited on “Pick Your Puppy Day,” and families that have later picks are anxiously awaiting their turn. We try very hard to keep the picking process moving quickly.

While you pick you puppy at 6 weeks, remember — Puppies don’t go to their new homes until 8 weeks of age.

Shipping Your Puppy:

Please note:  Due to USDA (United States Department of Agriculture) we can no longer ship puppies unless the family has “physically” seen the puppy first.  What this means is at 6 weeks you can come here and pick out your puppy in person OR you can meet us at DFW to take possession of your puppy and fly back home with your puppy.  IF you have picked your puppy in person at 6 weeks, we can then ship your puppy to you at 8 weeks of age.

We plan on shipping puppies on the Saturday after they turn 8 weeks old. We sometimes have to adjust this day depending on what day the puppies are born, weather conditions, and our schedule.   We work on finalizing our schedule as soon as possible to help families make arrangements for the day we are able to travel.

***PLEASE NOTE: While we try very hard to accommodate families schedules, please keep in mind that we are trying to coordinate many families, in many different areas, as well as make it a priority to book a straight through flight whenever possible for the comfort of the puppy. We ship our puppies from Dallas/Fort Worth International Airport (DFW) which is approximately 5 ½ hours away. We ask that families be flexible and willing to work with us to get their puppy to them. Your help with this is MUCH appreciated.

If shipping your puppy, you will be provided with a crate,  a crate liner, and toy in order to provide cozy comfort for your puppy while traveling.

AKC registration paper, original shot records, and microchip registration information, etc will be mailed separately and should arrive within a week after you receive your puppy.

Meeting in Dallas:

We are happy to meet you in Dallas and charge a $125 delivery fee.  This fee is charged whether your are driving or flying to meet us.  This covers our travel costs, health certificate, and time.

Picking Up Your Puppy:

In order to work around our shipping schedule and other families picking up, we have found it beneficial to schedule a time to pick up your puppy that accommodates both our schedules. We know you are excited to pick up your new puppy and want to give you our undivided attention to share information about your puppy with you. This works great when families arrive on time because when have more than one excited family and puppy, it can create a bit of chaos. icon_smile

While we LOVE dogs (obviously) and would love to see any other dogs you have, we ask that you not bring them to the ranch. I am sure your dog is very healthy, however our vet has advised us “strongly” in not allowing this. We don’t want to offend or hurt anyone’s feelings, but must follow the advice of our vet in order to keep everyone happy and healthy.

AKC registration paper, original shot records, and microchip registration information, etc will be provided at the time of pick-up.

Meeting You:

Because of the new USDA regulations, we are happy to work out a schedule to meet you.  Charges for meeting will be calculated based on mileage.  IF we have a few puppies in a litter that are going in the same direction, we will work on a delivery schedule and bring your puppy to you.  Again, these charges will be based on mileage and will be calculated at 6 weeks when final payment is due.

Additional Information:

Your English Cream Golden Retriever Puppy has been raised on Life’s Abundance Dog Food. In order to keep stress to a minimum during transitioning to a new home, we recommend not switching dog foods. We feel this is so important we ship an 6.6 lb bag of dog food, included in the Life’s Abundance Healthy Start Pack to you before you receive your puppy.

**PLEASE NOTE: If you are unable to take your puppy at the time they are ready to go to their new home, please connect with us for options and availability of them being able to stay longer.  We are happy to work with families, but depending on the puppies we have in our Puppy Training Program, litters we are taking care of, travel schedule for meeting families etc, there are times we are not able to extend their stay, so previous arrangements must be made.

If you have additional questions – you can visit our Frequently Asked Questions Page, email us, or call us at 479-431-4565.